Terms and Conditions for formboard

Last Updated: July 15, 2024

Welcome to Formboard!

These Terms of Service ("Terms") govern your use of the Formboard website at https://formboard.co ("Website") and the form-building services provided by Formboard. By using our Website and services, you agree to these Terms.

1. Description of Formboard

Formboard is a platform that provides form-building services, allowing users to create, share, and analyze forms. Our service enables users to build beautiful forms in seconds and export responses to Excel.

2. Service Usage and Rights

When you use Formboard, you may:
- Create and customize forms using our drag-and-drop builder
- Share forms with others via generated links
- Collect and analyze form responses
- Export form data to Excel format
- Use our templates and features as intended

You retain ownership of the forms you create and the data you collect. However, you may not:
- Resell or redistribute our platform or code
- Use our services for illegal or harmful purposes
- Attempt to reverse engineer or hack our platform
- Violate any applicable laws or regulations

3. User Data and Privacy

We collect and store user data, including name, email, and payment information, as necessary to provide our services. This data is used to:
- Process payments and manage your account
- Provide customer support
- Improve our services
- Send important updates about our service

For detailed information on how we handle your data, please refer to our Privacy Policy at https://formboard.co/privacy-policy.

4. Form Data and Respondent Privacy

As a form creator, you are responsible for:
- Ensuring your forms comply with applicable privacy laws
- Obtaining necessary consent from form respondents
- Protecting the personal data you collect through forms
- Using collected data in accordance with your stated purposes

Formboard acts as a data processor for the form responses you collect. You remain the data controller and are responsible for compliance with relevant data protection regulations.

5. Non-Personal Data Collection

We use web cookies and similar technologies to collect non-personal data for the purpose of:
- Improving our services and user experience
- Analyzing website usage and performance
- Providing personalized features
- Ensuring platform security

6. Payment Terms

- Subscription fees are billed in advance on a recurring basis
- All payments are non-refundable except as required by law
- We reserve the right to modify pricing with 30 days' notice
- Failure to pay may result in service suspension or termination

7. Service Availability

While we strive to maintain high service availability, we do not guarantee uninterrupted access to our platform. We may perform maintenance or updates that temporarily affect service availability.

8. Limitation of Liability

Formboard shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for our services in the 12 months preceding the claim.

9. Governing Law

These Terms are governed by the laws of Australia. Any disputes shall be resolved in the courts of Australia.

10. Updates to the Terms

We may update these Terms from time to time to reflect changes in our services or legal requirements. Users will be notified of any material changes via email. Continued use of our services after such changes constitutes acceptance of the updated Terms.

11. Termination

We may terminate or suspend your account at any time for violation of these Terms. You may cancel your account at any time through your account settings.

12. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us at jake@formboard.co.

Thank you for using Formboard!